Hospital Security Solutions

Welcome to Prospect Security Services Private Limited, MP Govt. Registered Private Security service provider company based in Bhopal, we provide all kind of Hospital Security solutions for Private Hospital, Nursing Home and Govt. Hospital.

If you have Hospital and looking for Private Security solution for your Hospital then hire us as your Private Security Guard provider and Private Security Solution Provider. To hire us for your Hospital Security Solutions call us at 6232-55-6622 or 9752-07-7788.

As healthcare facilities grow larger and provide around-the-clock care, they become increasingly more vulnerable to a wide variety of security threats. And as country-specific healthcare guidelines mandate varying levels of security under its “environment of care” standards, it is left to each hospital and healthcare organisation to decide on the right tools and solutions to meet their security and facility needs. The first responsibility and mission of any healthcare organisation is to ensure patient safety and quality care. The security and safety team; the recruitment, training, and education of their personnel; their policies and procedures; and their technology tools and solutions are all designed to support the life-saving mission of the healthcare organisation. For the hospital security and safety team, their goal is to create an identifiable and repeatable process for each of the challenges identified during the risk assessment and gap analysis and in the ongoing security management plan. These professionals have many tools at their disposal as they create their own programs, policies, and procedures. They examine their own unique physical and community environments; the administrative philosophy regarding security; and the expectation of the patients, visitors, medical/clinical staff, and support staff; as well as industry best practices. Each healthcare organisation has the opportunity to utilise technology, or physical security components, to create a safe and secure environment for everyone and everything on the hospital campus.

These components of physical security include:

  • access control
  • video surveillance
  • infant tagging
  • patient management
  • intrusion detection
  • intercom communications
  • panic alarms
  • staff management
  • asset management/RTLS
  • mass notification communications
  • visitor management
  • parking management
  • emergency communications
  • smart/financial cards

If each of these technology systems is purchased, administered, and maintained on a separate and individual basis, it causes the hospital to incur undue expenses and operational inefficiencies. However, when they are part of an integrated, technology master plan, the healthcare organisation can improve security and operational efficiencies, while also reducing the associated cost. In fact, in Hospital and Healthcare Security1, the authors state, “Authorities estimate between 3 and 10 percent of hospital expenditures could be saved if proper security controls were implemented.” This white paper will discuss the growing security issues in hospitals, including violence against hospital staff, patient elopements, and infant abductions. We will then examine three components of an intelligent security management system – access control, video surveillance, and real-time location system tracking for the monitoring of patients, infants, and hospital assets. Finally, using a “day in the life” scenario, situational examples highlight the integration benefits of these technologies in a comprehensive and intelligent security management solution. With real-time actionable data provided through such a solution, security personnel, staff, and hospital executives have the fundamental information at their fingertips to improve hospital security, safety, patient flow, and financial health.

CALL 6232-55-6622 OR 9752-81-2898 TO HIRE US FOR YOUR HOSPITAL SECURITY SOLUTION

Risk Area

THREATS AND SECURITY MEASURES Once the risk level and impact to the hospitals is assessed, mitigation measures can be devised. The next sections detail various threats and mitigation measures highlighted in the following topics:

Issues of Risk

  • Healthcare is usually provided 24 hours per day and hospitals are required to be publicly accessible.
  • In most locations, healthcare staffs are predominately female and are the most likely victims of workplace violence.
  • Workplace violence is an increasing problem.
  • Drugs are used and stored in the facility.
  • Money is handled throughout many healthcare facilities.
  • Healthcare facilities can be considered targets for acts of terrorism.

Scope of Work

Healthcare facilities use a variety of security technology and solutions that depend on a variety of factors, including:

  • Physical structures
  • Services provided
  • Demographics – patient, workforce, and community
  • Administrative strategy
  • Organizational culture
  • Community culture

Each healthcare security team examines the details of these factors to determine the best mix and use of security technology. We will examine a

Hospital Security Concerns

  • Workplace violence
  • Infant/pediatric area(s)
  • Emergency room & clinical areas
  • Internal/external theft
  • Parking lot security
  • Staff safety & security
  • Pharmacy – central & distributed

Hospital Organizational Concerns

  • Appropriate staffing levels
  • Budget/funding/ROI
  • Administration’s apathy about security
  • Regulatory compliance
  • Officer recruitment, retention & compensation
  • Emergency preparedness
  • Patient care changes/roles

Hospital Technology Concerns

  • Access control & video surveillance
  • Patient management solution
  • Asset management solution
  • Convergence – IT & security
  • Integration to other security products
  • Integration to non-security solutions
  • Computer-aided dispatch / communications

CALL 6232-55-6622 OR 9752-81-2898 TO HIRE US FOR YOUR HOSPITAL SECURITY SOLUTION

Access control

Access control, or managing access, may be defined as the means by which people are granted or denied access to restricted areas throughout the healthcare facility campus. These areas may include (but are not limited too) the emergency room, maternity area, paediatric area, intensive care units, pharmacy, parking garage/lot and more. While this definition may be straightforward, early access control systems were as simple as a closed door, a sign, or even an elevator operator. Today, the technology involved and the decisions in design, administration, and use of an access control system can be much more complex, but managing the access to the healthcare facility remains a prime concern for the organisation. One of the largest security challenges hospitals face is how to secure a space that is intended to be not only a public environment, but also an inviting one. This means that a balance between permissiveness and control is needed, both in the chosen technology, as well as the healthcare facility’s security culture. For example, a hospital may have a sophisticated access control system and card that is also used as the employee’s picture identification, smart card for financial transactions, and staff management/location card. While sophisticated technology can be a real asset to an organisation – it only takes a “helpful and courteous” employee to defeat the security of the system, by holding open a door for another person. The access control system can be used for the staff, the patients, the visitors, the vendors and the public. Now, with the patient, the public, and the staff in mind, how does the facility’s management begin to evaluate the many types of access control systems that are available in the market today? Furthermore, in a growing and changing healthcare environment, what is the best kind of access control to meet the current and future needs of security and integration with building, energy, and power solutions?

Video surveillance

In the past, video surveillance systems may have included a Newvicon® or Vidicon® tube camera, sequential, looping or bridging switchers, and video cassette or time lapse recorders for video recording. In addition, security personnel needed to manually change the tapes over the course of the day. Identifying specific events or incidents was both difficult and very time-consuming. Today, the technology is remarkably different. The cameras today have embedded processors that enable video to be compressed within the device and transmitted over real-time IP networks. Megapixel camera technology has ushered in a new era for the video security industry—providing clear, detailed, and expansive images—while combining sophisticated features such as wide dynamic range; low light, anti-bloom capabilities; and thermal imaging into a single, intelligent camera. The video management software can use new technology as well as extend the life of older camera technology, to better utilise the hospital’s current assets and recording solutions. Digital video recorders (DVR) and network video recorders (NVR) can be managed and utilised in both distributed and centralised command and control environments. They have the ability to locate data, process images, and transmit vital information immediately with the ease of graphical user interfaces and interpretive software. The advent of video analytics brings additional flexibility and increased productivity to the security personnel that monitor and administer the video surveillance system. When an analytic is active, it can send an alarm or warning message or video to remote locations and mobile devices. The analytics software can provide specific and detailed information regarding events and the type of alarm condition—focusing on what is truly important and reducing the amount of false alarms. The command and control centre can display only the video required for a specific alarm or condition, based on the individual event, the location at the healthcare facility and the security parameters established. Technology can provide the responding security personnel the situational awareness knowledge, so they can more effectively and safely remedy the incident. The concept of being able to view and record any camera, at any time, from any location is fundamental in optimizing hospital security with video surveillance.

Patient, staff, and asset tracking & management

Whether your patients are in a long-term care facility, behavioural health facility, or a general or acute care hospital, their protection and safety are critically important. Technology today provides security professionals with the means to incorporate patient management technology into each area (public, restricted, clinical) throughout the healthcare facility and integrate the technology solution into the other components of the healthcare security plan. Through a variety of RFID and Wi-Fi system solutions, tagging technology, and management software, the patient becomes part of the safe and secure environment. The security personnel and clinical staff can now locate, track, and identify patients throughout the facility, safeguarding against patient wandering, elopement, and abduction. This solution creates both local and campus wide protection zones, enabling the security team to identify, track, and locate patients, staff, and assets throughout the healthcare campus. As an example, when an alarm condition occurs, real-time video can be displayed at the security command and control centre, to provide surveillance of the alarm location and the individual and / or asset involved in the event. The integration of the access control system can provide strategically managed access points to filter the adverse event to selected areas where security and staff can resolve the issue. The “alarm conditions” can be configured based on:

  • Type of patient
  • Areas or zones within the hospital
  • Each staff member
  • For emergency response in workplace violence or security incidents
  • For managing and monitoring patient flow and associated choke points
  • For managing and monitoring hand hygiene compliance standards
  • The use and location of hospital assets, such as medical equipment for patient care

VARIOUS SITE MITIGATION METHODS FOR TYPICAL THREAT OR LOSS SOURCE TYPES

Site Risks Risk Mitigation
Theft Perimeter fencing suitable to project security risk Suitable anti-climb barrier walls or fencing, barbed wire fence, electrified, armed guards, etc. Check local laws for compliance
Illumination of fenced boundary
CCTV / Night vision cameras
  • Intruder detection system – Infrared motion detection and local alarm/ remote alarm
  • Security guards / patrolling / guard posts / security control / guard dogs (if applicable) / access control system
  • Warning signs installed – indicating that CCTV and guards used
  • Vehicle movement radar / global positioning system (GPS) vehicle tracking
  • Worker tag in and out gates / biometric / face recognition – if allowed by local laws
  • Programmed drones for site monitoring at random intervals – particularly useful for large areas – such as pipeline / road / railway infrastructure projects
  • Worker screening / background check as allowed by local laws
  • Locking and securing of all portable and particularly small size high value items
  • Labor / workforce tracker & monitoring
  • Time lapse photography (also useful for progress monitoring)
  • Programmed computerized cameras to video record certain areas at the time of movement or incident only.
  • Equipment tagging – appropriate for specific item and resources
Vandalism

and arson

  • Adequate clearance maintained near site perimeter fence/boundary
  • Entrance barriers and gates, including, where appropriate, high strength bollards to prevent unauthorized vehicle site entry
  • Prohibition of storage of flammable & combustible materials near the project perimeter/boundary walls or fences
  • Warning signs to discourage vandalism and arson (such as, No Trespassing – violators will be prosecuted to the full extent of the law.)
  • Wireless fire detection systems
  • IR and other types of motion sensors with remote CCTV monitoring & warning
  • Security by design – for example, avoid windows with ordinary glass panes. Consider using noncombustible, unbreakable / tougher
  • material for cladding, such as poly-carbonate sheets or wired glass as an alternative to plain glass.
  • Disable / Lock Mobile Construction Equipment
  • Ensure equipment is not easily started and operated by unauthorized personnel or trespassers.
Visitor

Control

  • Maintain a visitor register and ensure the safe departure of visitors
  • Issue temporary passes to document and track the entry of temporary workers and visitors
  • Provide appropriate briefing for visitors as per site security procedures and requirements
  • Escort and track visitors (provide tracker devices to them if they are unescorted)
  • Deploy informative signage for the correct guidance of unescorted visitors
  • Provide physical means for exclusion of visitors from active work areas.
Water

Leak.

Guard duties should include visual monitoring for a water release.

An emergency after hours call list should be provided to on-site security personnel indicating who to contact 24 / 7 in

the event of a water release. Security personal should be trained in water shutoff procedures in the event of a leak to minimize damage.

Fire Guard duties should include knowing how to respond in the event of a fire and who to contact (fire department, project manager, etc.).

Guards should know the location of fire extinguishers and be trained how to respond in the event of an incipient stage fire, including emergency notification of local authorities. Security personnel should be equipped with suitable communication devices (radio, wireless telephone, etc.)

Source: Hospitals Meet Security Challenges with Integrated  Security and Facility Solutions by Steve Nibbelink, CHPA

CALL 6232-55-6622 OR 9752-81-2898 TO HIRE US FOR YOUR HOSPITAL SECURITY SOLUTION

Prospect Security Services Private Limited

R-52, First Floor, Zone 1, MP Nagar
Near Hotel Shree Vatika & Chetak Bridge
Bhopal, Madhya Pradesh 462011

OUR SERVICE AREA IN MP FOR INDUSTRIAL SECURITY SOLUTION

Agar Malwa, Alirajpur, Anuppur, Ashoknagar, Balaghat, Barwani, Betul, Bhind, Bhopal, Burhanpur, Chhatarpur, Chhindwara, Damoh, Datia, Dewas, Dhar, Dindori, Guna, Gwalior, Harda, Hoshangabad, Indore, Jabalpur, Jhabua, Katni, Khandwa, Khargone, Mandla, Mandsaur, Morena, Narsinghpur, Neemuch, Panna, Raisen, Rajgarh, Ratlam, Rewa, Sagar, Satna, Sehore, Seoni, Shahdol, Shajapur, Sheopur, Shivpuri, Sidhi, Singrauli, Tikamgarh, Ujjain, Umaria, Vidisha